Return Policy

Incurable Collector believes in helping its customers as far as possible, and has therefore a liberal return policy. Under this policy: Refunds will be considered only if any items are damaged during the shipping process.

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Refunds:

  • We will process the refund after receipt of the product by Incurable Collector or its business partner. Refund will be processed based on mode of payment discussed with the customer on call.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.